Enable or Disable Distinctive Caller ID Name
You can decide whether to display a call feature name (Queue name, IVR name, or Ring Group name) or a name associated with a trunk DID/DDI number when an incoming call reaches.
Enable or disable the display of call feature name
The call feature name refers to the name of an IVR, a Ring Group, or a Queue.
- Log in to PBX web portal, go to .
- In the Distinctive Caller ID Name section, configure
the followings:
- To display Queue names, Ring Group names, and IVR names, select the checkbox of Display Call Feature Name.
- To hide Queue names, Ring Group names, and IVR names, unselect the checkbox of Display Call Feature Name.
- Click Save and Apply.
Enable or disable the display of trunk DID/DDI name
- Log in to PBX web portal, go to .
- In the Distinctive Caller ID Name section, configure the
followings:
- To display trunk DID/DDI name, select the checkbox of Display DID/DDI Name.
- To hide trunk DID/DDI name, unselect the checkbox of Display DID/DDI Name.
- Click Save and Apply.