Configure Call Transfer Feature Code

This topic describes how to set up call transfer feature code.

Procedure

  1. Log in to NovoOne Tenant portal, go to Call Features > Feature Code.
  2. In the Call Transfer section, set up call transfer.

    1. Turn on the switch for the desired transfer type.
    2. Retain the default feature code, or modify it as needed.
    3. In the Transfer Digit Timeout (s) drop-down list, set the maximum interval (in seconds) allowed between digits when transferring a call.

      If the timeout is reached, the transfer will be canceled and the original call will be resumed.

  3. Click Save.

Result

Users can perform call transfer by dialing the configured feature code during a call.

For more information, see Perform Call Transfer Using Feature Code.