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Admin Guide
Admin Guide for Yeastar S-Series VoIP PBX.
Call Features
Call Pickup
Call Pickup is a feature that allows a user to answer an incoming call that rings on a telephone other than the user’s own.
Group Call Pickup
If extension users are in the same pickup group, they can dial the Group Call Pickup feature code (default *4) to pick up the group member's incoming call.
Pick up A Group Member's Call by BLF
You can set a BLF key for Group Call Pickup on your IP phone. When your group member's phone is ringing, you can press the BLF key to quickly pick up the call.

Pick up A Group Member's Call by BLF

You can set a BLF key for Group Call Pickup on your IP phone. When your group member's phone is ringing, you can press the BLF key to quickly pick up the call.

Prerequisites

Make sure that a pick up group is set up on the PBX. For more information, see Add a Pickup Group.

Procedure

The following instructions take Yealink T27G v69.82.0.20 as an example.

Log in the phone web interface, go to Dsskey page.
Set the BLF key as below.
- Type: BLF
- Value: Enter the feature code of group pickup. The default code is *4.
- Label: Set a label that you want to display on the phone screen.
- Line: Choose the line where your extension is registered on.
Click Confirm.

Result

The BLF key doesn't monitor the call status of your group members. If you notice that one of your group member's call is ringing, you can press the BLF key directly to pick the call.