Delete Scheduled Wake-up Calls

If guests need to cancel alarms, front desk can delete wake-up calls on Linkus Desktop/Web Client. Alternatively, guests can delete their own wake-up calls from their room phones.

Delete scheduled wake-up tasks from Wake-up Service panel

You can delete scheduled wake-up calls for one or multiple guests from the dedicated Wake-up Service panel.

  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Wake-up Service > Wake-Up Task.
  2. Filter the rooms assigned to the desired guest(s).

  3. Select the checkboxes of the desired tasks, click Delete, then click OK.

Delete scheduled wake-up tasks from Room Panel

You can delete scheduled wake-up calls for an individual guest from the Room Panel.

  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Room Panel.
  2. At the top-right corner of a desired room, click .

  3. On the right panel, select the checkboxes of the desired tasks, click Delete, then click OK.

Delete scheduled wake-up tasks from room phone

Guests can delete their own wake-up calls directly from their room phones, without having to contact the front desk. To achieve this, you need to obtain the wake-up number from hotel manager, provide the number to guests, and instruct them to delete wake-up calls by following the audio instructions.

We provide two examples to show you how to delete wake-up calls from room phone.

Delete one or multiple wake-up calls
  1. Dial the wake-up number from room phone.

    The system prompt "Please choose your operation. Press 1 to add wake-up calls. Press 2 to query wake-up calls. Press 3 to delete wake-up calls. Press 0 to delete all wake-up calls. Press # to exit." will be played to the guest.

  2. Press 3 to delete a wake-up call.

    The system prompt "You have {number} wake-up calls. First {wakeup_time}... Please enter the number of the wakeup call you want to delete. Or, Press 0 to delete all wakeup calls. Press * to cancel." will be played to the guest.

  3. Press a number to delete the corresponding wake-up call.

    The system prompt "Operate Successfully." will be played to the guest.

  4. Hang up the call, or repeat steps 2-4 to delete another wake-up call.
Delete all wake-up calls
  1. Dial the wake-up number from room phone.

    The system prompt "Please choose your operation. Press 1 to add wake-up calls. Press 2 to query wake-up calls. Press 3 to delete wake-up calls. Press 0 to delete all wake-up calls. Press # to exit." will be played to the guest.

  2. Press 0 to delete all wake-up calls.

    The system prompt "Press 1 to delete all wake-up calls. Or, Press * to cancel." will be played to the guest.

  3. Press 1 to confirm the deletion.

    The system prompt "Operate Successfully." will be played to the guest.

  4. Hang up the call.