Query Scheduled Wake-up Calls

In case of need, front desk can query the scheduled wake-up calls for guests on Linkus Desktop/Web Client. Alternatively, guests can query their own scheduled wake-up calls from their room phones.

Query scheduled wake-up tasks from Wake-up Service panel

You can query scheduled wake-up calls for one or multiple guests from the dedicated Wake-up Service panel.

  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Wake-up Service > Wake-Up Task.
  2. Filter the room(s) assigned to the desired guest(s).

    The scheduled wake-up tasks for the selected guest room(s) are displayed on the list.

Query scheduled wake-up tasks from Room Panel

You can query scheduled wake-up calls for an individual guest from the Room Panel.

  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Room Panel.
  2. At the top-right corner of a desired room, click .

    The scheduled wake-up task for the guest room is displayed on the list.

Query scheduled wake-up tasks from room phone

Guests can query their own scheduled wake-up calls directly from their room phones, without having to contact the front desk. To achieve this, you need to obtain the wake-up number from hotel manager, provide the number to guests, and instruct them to query wake-up calls by following the audio instructions.

We provide an example to show you how to query the scheduled wake-up calls from room phone.

  1. Dial the wake-up number from room phone.

    The system prompt "Please choose your operation. Press 1 to add wake-up calls. Press 2 to query wake-up calls. Press 3 to delete wake-up calls. Press 0 to delete all wake-up calls. Press # to exit." will be played to the guest.

  2. Press 2 to query wake-up calls.

    The system prompt "You have {number} wake-up calls. First {wakeup_time}..." will be played to the guest.

  3. Hang up the call, or press a number to proceed.