Set Ringtones for Incoming Calls

This topic describes how to assign ringtones for incoming calls on your Linkus Mobile Client. You can set a default ringtone for all incoming Linkus calls, or assign distinctive ringtones based on different call sources, making it easier to distinguish calls from colleagues, customers, or specific contacts.

Introduction

You can customize ringtones for incoming calls directly within each Linkus UC Client. Ringtone settings are managed independently on each Linkus client and are NOT synchronized across clients.

In addition to the ringtone settings on Linkus clients, system administrator can also configure a Linkus Client Distinctive Ringtone for specific call scenarios, including ring group, queue, or IVR. These PBX-assigned ringtones will be applied to Linkus when the users are members of a ring group or queue, or are set as IVR destinations.

If multiple ringtone rules are applied at the same tine, the following priority is used: Distinctive ringtones specified for contacts/phonebooks > PBX assigned ringtones > Distinctive ringtones specified for internal / external calls > Default ringtone.

Requirements

PBX Server
The firmware of PBX Server is 83.20.0.21 or later.
Linkus Mobile Client
The version of Your Linkus Mobile Client should meet the following requirements:
  • Linkus iOS: Version 5.17.8 or later.
  • Linkus Android: Version 5.17.9 or later.

Procedure

  1. At the top-left corner of Linkus, tap your account.
  2. Turn on the switch of Play Ringtone.

    If enabled, Linkus will play a ringtone upon receiving incoming calls. Otherwise, incoming calls will be muted.

  3. Go to Settings > Audio Options > Ringtone, configure ringtone for your Linkus Mobile Client.
  4. To set a default ringtone, do as follows:

    1. Tap Default Ringtone.
    2. In the ringtone list, select the desired ringtone.
      Note:
      • You can tap the ringtone to preview it.
      • If you select Default, Linkus will use your phone's system ringtone for incoming calls.

      The ringtone will be used for all incoming calls unless a distinctive ringtone is set for them.

    3. To proceed with ringtone setting, tap at the top-left corner to return to previous page.
  5. To set distinctive ringtones based on different call sources, do as follows:
    Call Source Instruction
    Contacts or Phonebooks
    Note:
    • You can configure up to 10 distinctive ringtone rules for specific contacts or phonebooks.
    • For ringtone rule priority, personal contacts are prioritized over company contacts and phonebooks, while the priority of company contacts and phonebooks is based on their position in the rule list, from top to bottom.

    1. Tap Contacts.
    2. In the Contacts page, tap Add Contact to add a distinctive ringtone rule.
    3. Tap the Contacts or Phonebooks tab, then select the specific contact (either company contact or personal contact) or the phonebook containing the desired contacts.
    4. In the Select Ringtone page, select a ringtone you want to assign.

      Incoming calls from the specified contacts or phonebooks will play the custom ringtone you set.

      Note:
      • If you select Default, Linkus will use your phone's system ringtone for incoming calls.
      • If you use Linkus Android Client, you can tap Custom to select a ringtone from your phone.
    5. Return to the Contacts page, and repeat step b - d to add more rules.
      Tip: To delete an assigned rule, swipe left on the rule, then tap Delete.
    External Calls

    1. Tap External Calls.
    2. In the ringtone list, tap the desired ringtone.

      Incoming calls from external numbers will use the selected ringtone.

    3. At the top-left corner, tap to return to previous page.
    Internal Calls

    1. Tap Internal Calls.
    2. In the ringtone list, tap the desired ringtone.

      Incoming calls from internal extensions will use the selected ringtone.

    3. At the top-left corner, tap to return to previous page.
  6. At the top-right corner, tap Done to complete the ringtone setting.