Start a Chat Session with Colleagues

For cases that do not require immediate attention, you can send instant messages right from Linkus Desktop Client to your colleagues without disturbing their work. This topic describes how to start a one-on-one chat and a group chat.

Prerequisites

  • Contact system administrator to check if PBX server meets the following requirements:
    • Version: 84.12.0.32 or later
    • Plan: Enterprise Plan or Ultimate Plan
  • Make sure that the version of your Linkus Desktop Client meets with the following version requirements:
    • Widows Desktop: 1.2.14 or later
    • macOS Desktop: 1.2.10 or later

Procedure

  1. Log in to Linkus Desktop Client.
  2. On the left navigation bar, click Chat, then click the Internal Chat tab.
  3. To start a chat with a colleague, do as follows:

    1. At the left panel, enter a value (name, number, email address or a chat history) in the search bar to find the desired colleague.
    2. Click the matched colleague.

  4. To start a group chat with multiple colleagues, do as follows:

    1. Click right beside the search bar.

    2. In the pop-up window, select desired colleagues, then click Create.
      Note: Up to 200 members can be in a group chat.