Room Move
This topic describes the synchronization of room move between Oracle Hospitality OPERA and Yeastar P-Series PBX System.
Room move sync with OPERA PMS
When the hotel receptionist performs room move in OPERA PMS, Yeastar PBX
automatically performs the following operations:
- Reset the following records and configurations of the extension associated
with the PREVIOUS guest room.
Operation Description Reset Extension - Clear the following data:
- First Name
- Email address
- Mobile number
- Job title
- Personal contacts
- Chat history
- Voicemail message
- Call recording
- Call log
- Video conference
- Wake-up call
- Reset Last Name to extension number.
- Reset extension presence to Available.
- Reset extension outbound call permission to PROHIBIT
outbound calls.Note: The extension can still be used for internal calls. If you want to restrict the extension from internal calls, you can add a visibility rule to prevent the extension from viewing other extensions, as Yeastar PBX only allows internal calls with visible extensions.
To add a visibility rule on PBX web portal, go to
.
- Clear the following data:
- Reset the following records and configurations of the extension associated
with the NEW guest room, then synchronize the guest name.
Operation Description Reset Extension - Clear the following data:
- Email address
- Mobile number
- Job title
- Personal contacts
- Chat history
- Voicemail message
- Call recording
- Call log
- Video conference
- Wake-up call
- Reset extension presence to Available.
- Reset extension outbound call permission to
ALLOW outbound calls.Note:
- Make sure that you have assigned outbound route permission to the room extension.
- Guest can make and receive internal calls via
the room extension. If you want to restrict the
extension from internal calls, you can add a
visibility rule to prevent the extension from
viewing other extensions, as Yeastar PBX only
allows internal calls with visible
extensions.
To add a visibility rule on PBX web portal, go to
.
The following table shows the mapping of guest name from OPERA PMS to Yeastar PBX:
Operation Description Synchronize Guest Name OPERA PMS Yeastar PBX Name Last Name First Name First Name - Clear the following data:
Example
In this example, we move room for guest "Leo Ball" from Room 1001 to Room 1005 in OPERA PMS, then refresh the PBX web page to find the followings:
Note: To see the extension change, you need to manually
refresh the PBX web page.
- The Caller ID Name of Extension 1001 has been reset to 1001, and an indicator is displayed indicating that outbound calls from the extension is NOT allowed.
- The Caller ID Name of Extension 1005 has been updated to Leo Ball.