Microsoft Teams Integration Guide
Yeastar P-Series PBX System supports direct integration with Microsoft Teams by embedding Linkus Web Client in Microsoft Teams. This integration requires NO middleware and NO Teams calling license, allowing users to make and receive phone calls through PBX directly within Microsoft Teams.
Requirements
- Microsoft 365 Plan
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- Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium
- Microsoft 365 E3, Microsoft 365 E5
- Office E1, Office E3, Office E5
- PBX Server
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- Firmware: Version 37.15.0.74 or later
- Plan: Enterprise Plan (EP) or Ultimate Plan (UP)
Key features
The integration of Yeastar P-Series PBX System and Microsoft Teams provides the following key features within Microsoft Teams Client.
- Make and receive calls on Teams
- Make and receive calls directly on Teams interface using the CTI-controlled Linkus Web/Desktop Client or deskphone.
- Call logs
- View all your call histories right from Microsoft Teams.
- Voicemails & Recordings
- Play and download voicemails and call recordings within Microsoft Teams.
- One-click login for Linkus Web Client
- Access Linkus Web Client without the need to enter username and password.
Integration process
- Configure Yeastar FQDN for remote access.
- Install 'Yeastar Linkus for Teams' on Microsoft Teams client, so as to access Linkus Web Client within Microsoft Teams.
- Access and log in to Linkus Web Client within Teams.
- Set up and select the endpoint to make and receive calls.