Integrate Yeastar P-Series PBX System with Microsoft Teams

This topic gives an overview and the prerequisites of the integration of Yeastar P-Series PBX System and Microsoft Teams via Yeastar for Microsoft Teams App.

Overview

By associating Teams users with SIP extensions of the Yeastar P-Series PBX System, the Teams App will work as a softphone that is registered to the PBX, and you can achieve the followings:
  • Make and receive calls directly from the Teams App.
  • Keep your existing phone numbers, SIP phones, and any SIP devices.
  • Enjoy advanced PBX features including IVR, call queue, call routing, call recording, and so on.

This topic introduces the integration between Yeastar P-Series PBX System and Microsoft Teams based on the following configurations:

  • The Yeastar P-Series PBX System is behind a router and has a public IP address 110.80.36.162.
  • The Yeastar P-Series PBX System is deployed in the local network 192.168.6.0/255.255.255.0.

Prerequisites

Microsoft 365
  • Get admin access to Microsoft 365 admin center.
  • Your Microsoft service must meet the following requirements:
    Microsoft 365 version Requirements
    Microsoft 365 Business Basic

    Any one of the followings is required:

    • "Common Area Phone" license
    • “Phone System" license
    • "Microsoft 365 Business Voice" add-on
    Note: Not all of them are available in all the countries, buy any one of them according to your country or region.
    Microsoft 365 Business Standard
    Microsoft 365 Business Premium
    Office 365 E1
    Office 365 E3
    Microsoft 365 E3
    Office 365 E5 No additional requirements.
    Microsoft 365 E5
Yeastar for Microsoft Teams App
Purchase the Yeastar for Microsoft Teams license by your Microsoft 365 admin account; Activate the license when you receive an activation email.
Yeastar P-Series PBX System
Get admin access to Yeastar P-Series PBX System.