Call Billing
This topic describes the synchronization of call billing between Oracle Hospitality OPERA and Yeastar P-Series PBX System.
Call billing sync with OPERA PMS
After integrating OPERA PMS and Yeastar PBX, outbound calls made from the PBX can be synchronized and posted to guests' bills in PMS.
The integration provides two posting types:
- Direct Charge (PTC): The PBX calculates the call cost itself, then posts the cost to guests' bills in PMS.
- Telephone Posting (PTT): The PBX sends call duration and callee
number to OPERA PMS, the PMS calculates the call cost itself.Note: OPERA Cloud doesn't support this posting type due to its own limitations.
To implement call billing sync with OPERA PMS, you need to complete the following settings according to your desired posting types:
Direct Charge (PTC) | Telephone Posting (PTT) |
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Example
In this example, the guest "Leo Ball" made an outbound call from room phone (extension 1001) to 1578252 and talked for 1 minute. When the outbound call ends, the PBX sends the Callee Number: 1578252, Call Duration: 00:01:00, and Total Call Cost: 2.50 to PMS.