Minibar Charge

This topic describes the synchronization of minibar charge between Oracle Hospitality OPERA and Yeastar P-Series PBX System.

Minibar charge sync with OPERA PMS

After integrating OPERA PMS and Yeastar PBX, hotel staffs can post minibar charges to guests' bills in PMS by dialing specific feature codes directly from the room phone.

The integration provides two posting types:

  • Direct Charge (PTC): Hotel staffs calculate and post the minibar charge to guests' bills in PMS.
  • Minibar Charge (PTM): Hotel staffs send the item consumed and its quantity to OPERA PMS. The PMS will calculate the minibar charge itself and post the charge to guests' bills.

To implement minibar charge sync with OPERA PMS, you need to complete the followings on PBX web portal according to your desired posting types:

Direct Charge (PTC) Minibar Charge (PTM)
Step 1. Set 'Minibar Billing Type' to 'Based on Total Amount'
  1. On PBX web portal, go to Integrations > PMS.
  2. In the Billing section, select Based on Total Amount from the drop-down list of Minibar Billing Type.

  3. Click Save.
Step 2. Check Minibar feature code
  1. On PBX web portal, go to Call Features > Feature Code > PMS Integration > Minibar.
  2. Note down the default code *62 or change it as needed.

Result
Hotel staffs can dial {minibar_feature_code}{total_amount} (e.g. *62150) on room phone, the PBX will post the total minibar charge to the guest's bill in PMS.
Step 1. Set 'Minibar Billing Type' to 'Based on Item and Quantity'
  1. On PBX web portal, go to Integrations > PMS.
  2. In the Billing section, select Based on Item and Quantity from the drop-down list of Minibar Billing Type.

  3. Click Save.
Step 2. Check Minibar feature code
  1. On PBX web portal, go to Call Features > Feature Code > PMS Integration > Minibar.
  2. Note down the default code *62 or change it as needed.

Result
Hotel staffs can dial {minibar_feature_code}*{item_code}*{quantity} (e.g. *62*1045*2) on room phone, the PBX will send the item code and its quantity to OPERA PMS. The PMS will calculate the minibar charge itself and adds the charge to the guest's bill.

Example

In this example, we dial *6213 on the guest phone (Room 1001) to post the minibar charge of $13. We then search on OPERA PMS to find that the charge has been posted to Room 1001.