(30019) Satisfaction Survey Feedback

After the caller press DTMF digits for satisfaction survey, the PBX will send an event report to the third-party application.

Report parameters

Table 1.
Parameter Type Description
type Integer Event ID.
sn String The PBX's serial number.
msg Object<Survey_Info> The detailed information of satisfaction survey.
Survey_Info
Table 2.
Parameter Type Description
call_id String The unique ID of each call.
survey_result String The result of the customer satisfaction survey (The DTMF key pressed by the caller.).

Report example

A caller finished the satisfaction survey.
{
    "type": 30019,
    "sn": "3631A2124XXX",
    "msg": "{"call_id":"1648876393.439","survey_result":"1"}"
}