(30029) Agent Status Changed

When agent status is changed, the PBX will send an event report to the third-party application.

Report parameters


Parameter	Type	Description
type	Integer	Event ID.
sn	String	PBX's serial number.
msg	Object <Detailed_Info>	The detailed information.

Detailed_Info


Parameter	Type	Description
queue_number	String	Queue number.
agent_number	String	The extension number of the agent whose status has changed.
status	String	The current status.
reason	String	The reason why the agent status changed to pause.

Report example

{
    "type": 30029,
    "sn": "3631A2124788",
    "msg": {
        "queue_number": "queue-6402",
        "agent_number": "1002",
        "status": "Paused",
        "reason": "Lunch"
    }
}