(30029) Agent Status Changed

When agent status is changed, the PBX will send an event report to the third-party application.

Report parameters


Parameter	Type	Description
type	Integer	Event ID.
sn	String	PBX's serial number.
msg	Object <Detailed_Info>	The detailed information.

Detailed_Info


Parameter	Type	Description
queue_number	String	Queue number.
agent_number	String	The extension number of the agent whose status has changed.
status	String	The current status.
reason	String	The reason why the agent status changed to pause.
timestamp	String	The timestamp when the event occurred.

Report example

{
    "type": 30029,
    "sn": "3631A2124788",
    "msg": {
        "queue_number": "queue-6402",
        "agent_number": "1002",
        "status": "Paused",
        "reason": "Lunch",
        "timestamp": "1792044110"
    }
}