Manage Call Rate Rules

This topic describes how to edit and delete call rate rules.

Prerequisites

Management of call rate rules is only available for Enterprise Plan and Ultimate Plan.

Adjust priority of call rate rules

When users make outbound calls, the system will match the outbound calls with call rate rules in the list from the top down, and use the first matched rule to charge the outbound calls. You can adjust the priority of call rate rules according to your needs.

  1. Log in to PBX web portal, go to Reports and Recording Files > Call Reports.
  2. Under Rate tab, click to adjust the priority of call rate rules.
  3. Click Apply.

Edit a call rate rule

  1. Log in to PBX web portal, go to Reports and Recordings > Call Reports.
  2. Under Rate tab, click beside a call rate rule.
  3. Edit the call rate rule.
    Important: Modifying the rate would affect the newly generated call billing statistics.
  4. Click Save and Apply.

Delete call rate rules

  1. Log in to PBX web portal, go to Reports and Recordings > Call Reports.
  2. Click Rate tab.
  3. To delete a call rate rule, do as follows:
    1. On the right of a desired call rate rule, click .
    2. In the pop-up window, click OK.
  4. To bulk delete call rate rules, do as follows:
    1. Select the checkboxes of desired call rate rules, then click Delete.
    2. In the pop-up window, click OK.