Extension Call Accounting Report
'Extension Call Accounting' report provides you with an overview of bills of outbound calls that have been made by a specific extension or extensions within a specific group/organization via a specific trunk. The report allows you to track calling activities and monitor telecommunication usage within your company, eliminating the physical workload of tracking bills.
Prerequisites
- You have subscribed Enterprise Plan or Ultimate Plan.
- You have set up at least one call rate rule, or the system wouldn't know how
to charge outbound calls.
For more information, see Add a Call Rate Rule.
Get the report
- Get instant report on PBX web portal (Path:
For more information, see View Call Reports.
). - Get scheduled report via mailbox.Tip: To achieve this, you need to schedule reports on PBX web portal (Path: ). For more information, see Schedule Call Reports.
Report details
The following table lists the related parameters for Extension Call Accounting report.
Parameter | Description |
---|---|
Total Calls |
The total number of outbound calls made where a call rate rule is applied. |
Total Talk Duration | The total time between calls answered and calls ended. |
Average Talking Time | The average time between calls answered and calls ended. |
Amount | The call cost. |
Report example
The following report provides an overview of accounting statistics of outbound calls made by all the extensions through trunk peer 66.34 on 2021/12/30.