Export and Import Speed Dial Numbers

This topic describes how to export and import speed dial numbers in NovoOne tenant.

Export speed dial numbers

You can export speed dial numbers as a CSV file for backup or to update information in bulk.

  1. Log in to NovoOne Tenant portal, go to Call Features > Speed Dial.
  2. At the top of the list, click Export.

    A CSV file is downloaded to your computer. For more information about parameters in the CSV file, see Speed Dial Parameters.

Import speed dial numbers

You can download the CSV template file, add speed dial numbers to it, and then import the file to the Tenant portal to add multiple speed dial numbers at once.

Requirements
The imported file must meet the following requirements:
Item Requirement
Format UTF-8.CSV
File size Less than 100 MB
File name length Less than 127 characters
Import parameters Meet requirements defined in Speed Dial Parameters.
Procedure
  1. Log in to NovoOne Tenant portal, go to Call Features > Speed Dial.
  2. At the top of the list, click Import.

  3. In the pop-up window, perform the following operations.

    1. Click Download Template File to download the CSV template and add speed dial numbers to it.
    2. Click Choose a File to upload the completed CSV file.
    3. Click Save.
Result

The imported speed dial numbers are displayed in the Speed Dial list.