Add Business Hours

Business Hours are the time periods during which your company is open for business. You can add business hours based on your work schedule.

Procedure

  1. Log in to NovoOne Tenant portal, go to Call Control > Business Hours & Holidays.
  2. In the left navigation pane, click the desired business hours profile.

  3. In the Weekly Schedule column, turn on the switch for the day when your company is open for business.

  4. Set business hours, then click Save.
    Scenario Instruction
    Split shifts
    1. In the From and To fields, specify the start and end time of a time period.
    2. Click to add more time periods.
      Note: Up to 25 time periods are supported.
    Open 24 hours

    Select the checkbox of 24 hours.
    Note: If multiple days have the same business hours, you can quickly copy the schedule and apply it to the desired days, as shown below.

Result

The business hours are added to the selected business hours profile.