Home
Admin Guide
Admin Guide for Yeastar S-Series VoIP PBX.
Call Features
Call Transfer
Yeastar S-Series VoIP PBX supports Attended Transfer and Blind Transfer, users can dial the feature code to transfer a call on their phones.
Attended Transfer
If you want to tell the new person about the caller's issue and give any background information before transferring the call, you can choose attended transfer.

Attended Transfer

If you want to tell the new person about the caller's issue and give any background information before transferring the call, you can choose attended transfer.

Scenario: You (B) are talking with A, then transfer the call to C.

During the call with person A, dial *3 on your phone.
You will hear the prompt "transfer" and the dial tone.
Dial C's number.
C's phone is ringing. After C answers the call, the call between you and C is established. In this time, the call between you and A is held.
Hang up your call, the call between A and C is established.