Microsoft Outlook Integration Overview

Yeastar P-Series Software Edition supports users to integrate their Linkus Desktop Client with Outlook for Windows, so as to make phone calls to Outlook contacts right from Outlook through Linkus Desktop Client.

Requirements

Microsoft Outlook
  • Client: Outlook for Windows
  • Version: Outlook 2016 or later
  • Operating System: Windows 10, Windows 11
Linkus Desktop Client
  • Version: Linkus Windows Desktop
  • Firmware: Version 1.0.19 or later
PBX server
Firmware: Version 83.10.0.30 or later

Key features

The integration of Yeastar P-Series Software Edition and Microsoft Outlook provides the following key features:
Make calls in Outlook
Users can launch calls to their Outlook contacts directly from Outlook through Linkus Desktop Client.
Call Popup
Automatically bring up the contact's profile on Outlook when users receive an inbound call from an Outlook contact through Linkus Desktop Client.
Note: You need to synchronize users' Outlook contacts to PBX and their Linkus clients. Otherwise, Linkus Desktop client will ONLY display the phone number, without the contact's name when receiving calls from Outlook contacts.
Call Journal
All the call activities get logged automatically to Outlook when users end calls with Outlook contacts through Linkus Desktop Client.
Automatic Contact Creation
Automatically pop up the contact creation page on Outlook when users receive or make calls with an unknown number that doesn't match an Outlook contact.

Implementation

To implement Microsoft Outlook integration, users need to integrate their Linkus Desktop Client with Outlook for Windows.

For more information, see Integrate Linkus Desktop Client with Outlook for Windows.