Delete DNC Lists

This topic describes how to delete DNC lists from Yeastar P-Series Software Edition.

Note: For DNC lists that are currently assigned to an ongoing campaign where agents are allowed to modify the list, you can NOT delete it until the campaign ends.

Procedure

  1. Log in to PBX web portal, go to Outbound Call Center > Do Not Call Management.
  2. Delete DNC list(s) as needed.
    Scenario Description
    Delete a DNC list

    1. Click beside the desired DNC list.
    2. In the pop-up window, click OK.
    Bulk Delete DNC lists

    1. Select the checkboxes of the desired DNC lists.
    2. Click Delete, then select Bulk Delete from the drop-down list.
    3. In the pop-up window, click OK.
    Delete all DNC lists

    1. Click Delete, then select Delete All from the drop-down list.
    2. In the pop-up window, click OK.

Result

The DNC list(s) are deleted from the PBX. Numbers in the DNC list(s) will be called if they are included in an outbound campaign's dial list.