View and Manage Colleague Extension's Calls
An authorized user can instantly see which colleague extension's ringing or on a call, view caller names and IDs, and manage calls with just a few clicks from Extensions panel. This topic describes how to view and manage colleague extension's calls.
Requirements
- PBX Server: 84.16.0.25 or later
- Linkus Desktop Client: 1.6.0 or later
- Extension: Your extension has been assigned the Allow Call Operations in the Extension Page permission.
Procedure
- Log in to Linkus Desktop Client.
- On the left navigation bar, click Extensions.
The colleague extension that initiates a call or is on a call is marked with , and the colleague extension that receives an incoming call is marked with .
- Manage colleague extension's call as needed.
- For colleague extension that initiates a call, you can hang up the call.
- For colleague extension that is on a call, you can transfer, park, monitor, or hang up the call.
- For colleague extension that receives a call, you can redirect, pick up, or hang up the call.