Hang up a Call

This topic describes how to hang up a call.


To hang up agents' calls, make sure that you have been granted the Allow for picking up or hanging up agents' calls permission by the system administrator.


  1. In the Linkus Web Client, go to Call Center Console > Queue Panel.
  2. On the Waiting Calls or Active Calls panel, hover your mouse over a call.
  3. Right click the call, and select Hang Up.

  4. In the pop-up dialog box, click OK.

    The system ends the call.