Create an Account Trunk

A SIP Account Trunk allows external devices to register to the NovoOne platform. This establishes a connection between the platform and the remote device. This topic describes how to create a SIP Account Trunk on the platform.

Limitations

You can create up to 50 SIP trunks.
Note: The number of trunks created by your colleagues is also included.

Prerequisites

Ensure that you have the permission to add SIP trunks.
Note: If the Add button is not available, contact your service provider to grant the permission to your account.

Procedure

  1. Log in to NovoOne Platform portal, go to SIP Trunks > SIP Trunks.
  2. Click Add.
  3. In the Basic section, enter the general information of the trunk.

    Setting Description
    Name Enter a name to identify the trunk.
    Trunk Status Select Enabled.
    Select ITSP Template Select General.
  4. In the Detailed Configuration section, configure the following settings.

    Setting Description
    Trunk Type Select Account Trunk.
    Transport Select the transport protocol to be used.
    • UDP
    • TCP
    • TLS
    Trunk Registration Address Automatically populated with the platform's registration server address and port. This field is read-only.
    Username Automatically populated with the SIP account username. This field is read-only.
    Password Set a password for the SIP account.
    Use Username as the Authentication Name for This Trunk
    Set whether to use the Username as the Authentication Name.
    • If enabled, the trunk's username is used as the authentication name for SIP authentication.
      Note: If the connecting device does not support the Authentication Name field, enable this option to use the Username as the Authentication Name for this trunk.
    • If disabled, set a value in the Authentication Name field, which will be used for SIP authentication.
  5. Optional: Go to the Advanced, Inbound Caller ID Reformatting, and SIP Headers tab to configure advanced trunk settings according to your needs.
  6. Click Save.

Result

The trunk is created and displayed in the trunk list.

What to do next

  1. On the third-party device, enter the following registration details to complete the connection:
    • Transport
    • Trunk Registration Address
    • SIP Account Trunk connection details (Username, Password, and Authentication Name)
  2. Assign the trunk to your tenants and/or resellers.
  3. Add DID numbers to the trunk and grant access to your tenants or a reseller.
  4. Assign the associated DID numbers to a specific tenant.