Set an IVR Prompt

When users call in the PBX IVR, the users would operate following by the IVR prompt. The PBX system has one default IVR prompt, you can change the IVR prompt to your audio file.

  1. Upload a custom prompt or record a custom prompt on the PBX web interface.
  2. Go to Settings > PBX > Call Features > IVR, edit your IVR.
  3. Select the Prompt to your custom prompt.
  4. Set the Prompt Repeat Count.
  5. Click Save and Apply.