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Admin Guide
Admin Guide for Yeastar K2 IPPBX.
Call Features
IVR
Like most organisations, where possible, we would like to route incoming calls an Auto Attendant. You can create one or more IVR (Auto Attendant) on the system to achieve it.

IVR

Like most organisations, where possible, we would like to route incoming calls an Auto Attendant. You can create one or more IVR (Auto Attendant) on the system to achieve it.

When calls are routed to an IVR, the system will play a recording prompting them what options the callers can enter such as “Welcome to XX, for sales press 1, for Technical Support press 2”.