Manage Visit Schedules

This topic describes how to edit, delete visit schedules, and how to print visitor badges.

Visit schedule status

There are 4 different statuses of visit schedules.

  • Invited: The schedule has not yet reached the start time, and no one has checked in for this visit schedule.

  • Arrived: The visitor or the internal users (inviter/host/receptionist) have checked in for the visit schedule.

  • Late: The schedule has reached the start time, and no one has checked in for this visit schedule.

  • No-show: The schedule has passed the end time and no one has checked in for this visit schedule.

Edit a visit schedule

Restrictions
  • Visit schedule status: Invited or Late

  • For regular users: You can only edit the visit schedules you created or you host.

  • For receptionists: You can edit all the visit schedules within your authority that admin assigned.

Procedure
  1. Log in to Yeastar Workplace, click the Visit tab in the top bar.
  2. In the top filter bar, click beside Status, select Invited or/and Late, then click Search.

    All visit schedules that haven't been checked in are displayed on the page.

  3. Click beside the desired visit schedule.
  4. In the pop-up window, edit the visit schedule as needed.
    Note: If you have booked a meeting room for this visit, when the meeting room is checked in, the visit schedule can no longer be edited.
  5. Click OK.
Result
You have edited the visit schedule successfully. A notification with the latest visit details is sent to the host and the visitor.

Delete visit schedules

Restrictions

  • For regular users: You can only delete/cancel the visit schedules you created or you host.

  • For receptionists: You can delete/cancel all the visit schedules within your authority that admin assigned.

Procedure
  1. Log in to Yeastar Workplace, click the Visit tab in the top bar.
  2. Select the desired visit schedule(s) and click Delete.

  3. In the pop-up window, click Delete.
Result
You have deleted the visit schedule(s) successfully.
If the status of the deleted schedule is Invited or Late, an email about the cancellation is sent to the visitor.

Print visitor badges

Prerequisites
Your administrator has set up manual visitor badge printing.
Restrictions
  • Visit schedule status: Invited, Late, or Arrived

  • For regular users: You can only print visitor badges for visit schedules you created or you host.

  • For receptionists: You can print visitor badges for all the visit schedules within your authority that admin assigned.

Procedure
  1. Log in to Yeastar Workplace, click the Visit tab in the top bar.
  2. Click beside the desired visit schedule and select Print Badge.

    • For individual visit, click Print in the pop-up window.
      Note: Make sure the Destination is selected as the badge printer.
    • For group visits, do as follows:
      1. Select the user(s) that need to print visitor badges, then click Print.
      2. In the pop-up window, click Print.
      Note: Make sure the Destination is selected as the badge printer.
Result
The connected badge printers is triggered to print the visitor badge(s).