Upload or Record Voicemail Greetings

Voicemail greetings are played to callers when they reach your mailbox. This topic describes how to upload or record your personal voicemail greetings.

Note: In addition to manually recording greetings or uploading audio files, you can also generate lifelike greetings using the AI Text-to-Speech feature simply by entering text.

For more information, see AI Text-to-Speech.

Restrictions

Up to 10 custom voicemail greetings are supported.

Upload a voicemail greeting

Prerequisites
Prepare an audio file, which must meet the following requirements:
  • File format: .wav, .mp3, or .gsm
    • PCM, 8K, 16bit, 128kbps
    • A-law(g.711), 8k, 8bit, 64kbps
    • u-law(g.711), 8k, 8bit, 64kbps
  • File size: Up to 8 MB
Procedure
  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.

  3. In the pop-up window, click Upload.
  4. Select an audio file to upload.
Result
  • The uploaded greeting is displayed in the Greeting Management tab.
  • You can set this greeting as the default greeting or the presence greeting by selecting it from the corresponding drop-down list.
    Figure 1. Set as the default greeting
    Figure 2. Set as the presence greeting

Record a voicemail greeting

Procedure
  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.

  3. In the pop-up window, click Record New Greeting tab, and configure the following settings:
    1. In the Audio File Name field, enter a name to help you identify it.
    2. In the Extension drop-down list, select your extension to record a greeting.
    3. Click Confirm.

      The system places a call to your extension.

  4. Answer the call, then record your greeting, and hang up after you finish recording.
Result
  • The recorded greeting is displayed in the Greeting Management tab.
  • You can set this greeting as the default greeting or the presence greeting by selecting it from the corresponding drop-down list.
    Figure 3. Set as the default greeting
    Figure 4. Set as the presence greeting