Linkus Desktop Client Overview
Running on Windows and macOS, Linkus Desktop Client provides you with access to enterprise-grade telephony features from your computer desktop.
Linkus Desktop Client layout
Navigation bar
Navigation bar provides quick access to the following features:
Feature | Description |
---|---|
Extensions |
|
Contacts |
|
Video Conferencing | Initiate face-to-face meetings for instant communication among
team members and customers. For more information, see Video
Conferencing User Guide. Note: Linkus Desktop Client only provides a menu entry for the
feature. When you access the feature, you will be redirected
to the feature on Linkus Web Client without entering any
credentials. |
Operator Panel | Manage calls of members in a specific group. For more
information, see Operator
Panel User Guide. Note: Linkus Desktop Client only provides a menu entry for the
feature. When you access the feature, you will be redirected
to the feature on Linkus Web Client without entering any
credentials. |
Call Center Console | Handle queue calls and achieve real-time call monitoring,
management, and reporting. For more information, see Call
Center Console User Guide. Note: Linkus Desktop Client only provides a menu entry for the
feature. When you access the feature, you will be redirected
to the feature on Linkus Web Client without entering any
credentials. |
Call Logs | Check and manage your call logs. |
Voicemails | Check and manage your voicemails. |
Recordings | Check and manage your call recording files. |
Preferences |
Configure the following settings:
|
Toolbar
Toolbar provides quick access to common actions:
Feature | Description |
---|---|
Quick access to download Linkus Mobile Client and Yeastar Linkus for Google. | |
Use function keys to monitor status of specific objects or quickly perform specific operations via function keys. | |
Switch between Desktop Client mode and CTI mode. | |
Agent Status | Change your status in a queue. |
Change extension presence. | |
Place audio calls or video calls. | |
Account |
|
Workspace
An area where you can view or manage specific features.