Integrate HID-compliant Headsets with Linkus Desktop Client

If you have a HID-compliant headset on hand, you can set up the HID-compliant headset as the audio device for Linkus Desktop Client, so as to control Linkus calls via the headset.

Supported headset types

All HID-compatible headsets (connected via USB or Bluetooth transmitter) are supported.

Note: Headsets from Jabra, Yealink, EPOS, Poly have been verified to work properly. Headsets from other brands may be subject to limitations.

Procedure

  1. Make sure that Linkus Desktop Client is in Desktop Client mode, or you can NOT set up the HID-compliant headset as the audio device.
    1. Log in to Linkus Desktop Client.
    2. At the toolbar, check if is displayed.

      If not, select Desktop Client from the drop-down list.

  2. Connect the HID-compliant headset to the USB port of your computer.
  3. Go to Preferences > Audio & Video > Headset Integration, set the headset as the audio device.
    1. In the drop-down list, select the connected HID-compliant headset.

    2. Click Connect Headset.

  4. Click Save.

Result

You can use the HID-compliant headset to handle calls. The supported call operations are as follows:
  • Answer/Reject a call
  • Answer/Reject a second call
  • End a call
  • Hold/Resume a call
  • Mute/Unmute a call
  • Adjust system volume
Tip: In case you want to change the connected headset, select another connected HID-compliant headset and click Connect Headset.