Control an Analog Phone by Linkus Web Client

This topic describes how to connect an analog phone to Linkus Web Client, and what operations you can do to manage phone calls on the connected phone from Linkus Web Client.

Background information

By enabling CTI mode on Linkus Web Client, an analog phone with your extension logged in can be connected to your Linkus Web Client. In this way, Linkus Web Client acts as a visual control panel whereas calls are made and received from the analog phone.


  1. Contact system administrator to check if the version of your organization's PBX server is or later.
  2. Check if the extension assigned to your analog phone is the same as that of Linkus Web Client.
  3. Change Linkus Web Client to CTI mode.
    1. Log in to Linkus Web Client.
    2. At the top toolbar, select the connected analog phone from the drop-down list.


You can do the following operations on the connected analog phone from Linkus Web Client:

  • Make/End a call
  • Reject a call
  • Hold/Resume a call
  • Blind transfer a call
  • Record a call