Manage Personal Voicemail Greetings

This topic describes how to manage your voicemail greetings, including editing, playing, downloading, and deleting greetings.

Edit a voicemail greeting

Note:
  • Only AI-generated greetings can be edited.
  • Some robotic-sounding voices are no longer supported starting from firmware 37.20.0.128. Greetings previously generated with these discontinued voice options remain available for use, but can not be edited.
  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.
  3. Click beside the desired AI-generated greeting to modify the text or adjust the audio settings.

Play a voicemail greeting

  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.
  3. Select the greeting that you want to play, click .
  4. In the pop-up window, choose how to play the greeting:
    • Play on Web: Click to play the greeting on the Linkus Desktop Client directly.
    • Play to Extension: Play the greeting on your phone.
      1. Select your extension, and click Play.

        The system places a call to your extension.

      2. Pick up the call to listen to the greeting on the phone.

Download a voicemail greeting

  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.
  3. Select the greeting that you want to download, click .

Delete voicemail greetings

  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.
  3. Delete one or more greetings according to your needs.
    • To delete a greeting, click beside the greeting and click OK.
    • To delete greetings in bulk, select the desired greetings and click Delete, then click OK.