Microsoft Outlook Integration Overview
Linkus Desktop Client supports to integrate with Outlook for Windows, which allows you to make phone calls to your Outlook contacts right from Outlook through Linkus Desktop Client. This topic describes the requirements and key features of Microsoft Outlook integration.
Important: Linkus macOS Desktop does NOT support
integration with Microsoft Outlook.
Requirements
- Microsoft Outlook
-
- Client: Outlook for Windows
- Version: Outlook 2016 or later
- Operating System: Windows 10, Windows 11
- Yeastar PBX
- Contact administrator to ensure that the plan of your organization's PBX is Enterprise Plan (EP) or Ultimate Plan (UP).
Key features
The integration of Linkus Desktop Client and Outlook provides the following key
features:
- Make Calls in Outlook
- Launch phone calls to your Outlook contacts directly from Outlook through Linkus Desktop Client.
- Call Popup
- Automatically bring up the contact's profile on Outlook when you receive an inbound call from an Outlook contact through Linkus Desktop Client.
- Call Journal
- All the call activities get logged automatically to Outlook when you end calls with Outlook contacts through Linkus Desktop Client.
- Automatic Contact Creation
- Automatically pop up the contact creation page on Outlook when you receive or make calls with an unknown number that doesn't match an Outlook contact.