Update Company Information for an AI Receptionist

This topic describes how to update the company information for an AI receptionist, so it can provide callers with the latest information about your company.

Prerequisites

To provide accurate business hours information, if your company has business operations in multiple time zones, ensure that you have added the time zone(s) to the PBX and configured business hours accordingly.

Procedure

  1. Log in to PBX web portal, go to AI > AI Receptionist.
  2. Click the desired receptionist, then go to the Company Information tab.
  3. Update the company information according to your needs.
    Setting Description
    Company Core Services Enter a description of your company's core services.
    Note: The description can contain up to 5000 characters.
    Company Address Enter your company's address.
    Note: The address can contain up to 255 characters.
    Business Hours Select time zone(s) where your company has business operations.

    The AI receptionist will use the business hours configured for the selected time zones to answer caller questions about the company's operating hours.
  4. Click Save.