Configure Two-Factor Authentication using Email

This topic describes how to configure Two-Factor Authentication (2FA) using email.

Procedure

  1. Log in to NovoOne Platform portal, click your account at the top-right corner, then go to Change Password & Security > Two-Factor Authentication.

  2. Enable the 2FA feature.

    1. Turn on the switch of Two-Factor Authentication.
    2. In the pop-up window, enter your account password and click Confirm to verify your operation.
  3. Select Email, and complete the following settings.

    1. Click Send Code.
      An email containing a 6-digit authentication code is sent to your account email address.
      Note: The code expires 5 minutes after the email is sent.

    2. In the Enter verification code field, enter the code.

    3. Click Save.

Result

The webpage prompts a message "2FA enabled successfully". Next time you log in to NovoOne Platform portal, you need to enter or paste an authentication code additionally.

Troubleshooting: What if my colleagues or resellers fail to log in with Two-Factor Authentication?

You can disable the Two-Factor Authentication for their accounts, so that they can directly log in with their email address and password.