Register Polycom Phone with Yeastar Cloud PBX

This guide is based on Polycom VVX 201 and Yeastar Cloud PBX v81.8.0.7.

This guide is applicable to the following phones:
  • Polycom VVX Series: 101, 201, 300, 310, 400, 500, 600, 601, 1500
  • Polycom SoundPoint Series: IP321, IP331, IP335, IP450, IP550, IP560, IP670
Note: For the IP phone with different firmware version, the web GUI may be different.
  1. To check the IP address of the phone, press Menu on the phone, go to Settings > Status > Network > TCP/IP Parameter.
  2. Enable Web service for the phone.
    1. Press Menu on the phone, go to Settings > Advanced, enter the password 456.
    2. Go to Administration Settings > Web Server Configuration, configure the following:
      • Web Server: Enabled
      • Web Config Mode: Choose HTTP or HTTPS
  3. Log in the web page of the phone.
    Note: For the firmware version 5.5.0 or later, the phone only supports HTTPS web login. You need use HTTPS to log in the web page. For example, type https://192.168.6.160 in your web browser to access the phone web page.

    • Login as: Admin
    • Password: 456
  4. Go to Settings > Lines, choose a line to configure.
    1. Enable SIP Protocol.
    2. Expand Identification option, and set as the following:
      • Display Name: Set the name you want to appear on other phone's screen when calling other phones.
      • Address: Fill in the extension number.
      • Label: Set the name you want to appear on the phone screen.
    3. Expand Authentication option, and set as the following:
      • User Login Credentials: Disable
      • User ID: Fill in the extension's Registration Name.
      • Password: Fill in the extension's Registration Password.
    4. Expand SIP Server 1 option, and set as the followings:
      • Special Interop: Standard
      • Address: Fill in the domain of your PBX.
      • Port: Fill in the same SIP port as the PBX.
      • Transport: Choose the same transport protocol as the PBX.
      • Register: Yes
  5. Go to Settings > SIP, set the Digitmap to blank. In this way, you can dial any number out.
  6. Click Save.
    If the extension is registered, the Register Status will show "Registered".