Inbound Rules Mapping

This topic introduces the mapping of Inbound Rules between Yeastar and 3CX Phone System.

On Yeastar PBX web portal, go to Call Control > Inbound Route to check whether inbound rules are mapped correctly, as detailed in the following information for your reference.

Yeastar 3CX
General
Name Name
Inbound Alert Info
Trunk
Trunk
  • DID rule: DID/DDI
  • CID rule: Choose a SIP Trunk to this Inbound rule
DID Pattern
DID Matching Mode
  • DID Pattern
  • Match DID Pattern to Extensions
  • Match DID Range to Extension Range
  • DID Number to Specific Extension
Note: For CID rule, DID Matching Mode will be set to DID Pattern and the pattern will be left blank.

  • DID/DDI
Caller ID Pattern
Caller ID Pattern
  • Caller ID Matching Settings
  • Match Contacts' Caller ID in Specific Phonebooks
Note: For DID rule, Caller ID Pattern will be set to Caller ID Matching Settings and the pattern will be left blank.

  • Caller ID
Default Destination
Time Condition
Time-based Routing Mode
  • Based on Global Business Hours
  • Based on Custom Business Hours
  • Based on Custom Time Periods
Note: If Set up Specific Office Hours for this rule is disabled on 3CX, Time-based Routing Mode will be set to Based on Global Business Hours. Otherwise, it will be set to Based on Custom Business Hours.
 Set up Specific Office Hours for this rule
Business Hours Destination
  • Hang up

  • Extension
  • Extension Voicemail
  • External Number
  • None
  • IVR
  • Ring Group
  • Queue
  • Group Voicemail
  • Conference
  • Outbound Route
  • Play Greeting then Hang Up
  • Fax to Email
 Destination for calls during office hours
  • End Call / Send fax to / Send Call To Call Flow Apps

    / Send Call to Group

  • Extension
  • Voicemail box for Extension
  • Forward to Outside Number
Outside Business Hours Destination / Holidays Destination
  • Hang up

  • Extension
  • Extension Voicemail
  • External Number
  • None
  • IVR
  • Ring Group
  • Queue
  • Group Voicemail
  • Conference
  • Outbound Route
  • Play Greeting then Hang Up
  • Fax to Email
 Destination for calls outside office hours
  • End Call / Send fax to / Send Call To Call Flow Apps

    / Send Call to Group

  • Extension
  • Voicemail box for Extension
  • Forward to Outside Number
Ignore the Holiday Destination Apply these office hours even if it's a global holiday
Play Holiday Prompt During Holidays Play holiday prompt when it's a global holiday
Ringback Tone
Fax Detection
Fax Detection