Limit Voicemail Message Length

Limiting voicemail message length is a good way to reduce invalid or lengthy voicemails. This topic describes how to specify the message length (max and min) for a caller to leave a voicemail message.

Procedure

  1. Log in to PBX management portal, go to Call Features > Voicemail > Message Options.
  2. In the Max Message Time(s) drop-down list, select a number of seconds.

    Messages exceeding the maximum duration will be automatically cut off.

  3. In the Min Message Time(s) drop-down list, select a number of seconds.

    Messages less than the minimal duration will be automatically discarded.

  4. Click Save and Apply.
    Tip: You may need to inform the callers in the greeting to keep their messages brief or under the maximum duration.