Global Voicemail Settings
The topic describes the global voicemail message settings, including caller options, message options, and greeting options.
Caller options
Setting | Description |
---|---|
Allow callers to press 0 to break out from voicemail | Allow callers to press 0 to exit the voicemail, and reach a specific IVR or an extension. |
Allow callers to dial extension | Allow callers to dial other extensions. |
Allow callers to press 5 for leaving a message |
Allow callers to press 5 to leave a voicemail message after greeting, instead of auto starting recording immediately. |
Allow callers to review message | Allow callers to review his/her voicemail message after recording. |
Message options
Settings | Description |
---|---|
Max Message Time(s) | Set the maximum duration of one voicemail message. The default maximum voicemail duration that callers can leave is 600 seconds (10 minutes). |
Min Message Time(s) | Set the minimum duration of one voicemail message. The default minimum voicemail duration that callers must leave is 2 seconds. |
Greeting Options
Settings | Description |
---|---|
Max Greeting Time(s) | Set the maximum greeting duration that is played to
caller. The default maximum greeting duration is 60 seconds (1 minute). |
Global Voicemail Greeting | Select the greeting that is applied to all extensions. |
Voicemail Transcription
Decide to enable or disable Voicemail Transcription feature. For more information, see Enable or Disable Voicemail Transcription.