Configure Message Envelope
This topic describes how to enable or disable message envelope.
Background information
Message envelope is given before a voicemail message is played. Message envelop includes the following information:
- Date and Time that the message was received.
- Caller ID information.
- Duration of the message.
You can enable or disable envelope information separately according to user needs.
Configure message envelope for extension voicemail
- Log in to PBX web portal, go to , edit the desired extension.
- Click Voicemail tab.
- Decide
whether to enable the following information for the message envelope:
- Play Date and Time: Play the date and time that the message was received.
- Play Caller ID: Play the caller ID information.
- Play Message Duration: Play the duration of message.
- Click Save and Apply.
Configure message envelope for group voicemail
- Log in to PBX web portal, go to , edit the desired group voicemail.
- In the Basic section,
decide
whether to enable the following information for the message envelope:
- Play Date and Time: Play the date and time that the group voicemail message was received.
- Play Caller ID: Play the caller ID information.
- Play Message Duration: Play the duration of group voicemail message.
- Click Save and Apply.