Select Outbound Caller ID (DOD) to Call

Before making outbound calls from Linkus, you can select which outbound caller ID (DOD) to display. You can use the same DOD number for all outbound calls or select a specific DOD for each call.

Requirements

  • PBX Server: Version 84.16.0.25 or later
  • Extension: Your extension has been assigned the permission to select outbound caller IDs.

Customize DOD display

You can add a short description or adjust the order of the DODs assigned to your extension, which determines how the DODs will be displayed on your Linkus UC Clients.

  1. Log in to Linkus Web Client, go to Preferences > User > Outbound Caller ID (DOD).

    All the selectable DODs are displayed on the list.

  2. Customize DOD display as needed.

    • Label: Enter a short description, which is used to label the DOD number.

      For example, if you enter New York Office for DOD 2345068, the DOD will appear as 2345068 (New York Office) on your Linkus UC Clients.

    • Move: Click to adjust the order in which the DODs are displayed on your Linkus UC Clients.
  3. Click Save.

Methods of selecting DOD to call

By default, the DOD number configured by system administrator is used when you make outbound calls. You can choose to use the same DOD number for all outbound calls or select a specific DOD for each call.

  • Use the same DOD for all outbound calls: At the top-right corner, select a desired DOD number from the drop-down list beside Dialpad.

    Every time you make an outbound call using Dialpad, the DOD number will be used.

  • Select a specific DOD for each call: Select a desired DOD number before you make an outbound call.

    You can select a specific DOD number from the drop-down list beside Diapad, or from the Contacts, Call Logs, Voicemails, or Recordings page, as shown below.

    Page Instruction
    Figure 1. Contacts
    1. Go to Contacts and find the desired contact.
    2. Click > Select DOD to Call, then select a specific DOD number.
    Figure 2. Call Logs, Voicemails, or Recordings
    1. Go to Call Logs / Voicemails / Recordings.
    2. Right click a desired record.
    3. Click Select DOD to Call, then select a specific DOD number.