Forward an Incoming Call to Voicemail

This topic describes how to forward an incoming call to your voicemail from the incoming call pop-up on Linkus Web Client.

Requirements

Make sure that PBX server and your Linkus clients meet the following requirements:
Item Requirements
PBX Server
  • The firmware version is 84.24.0.30 or later.
  • To forward ring group or queue calls to your own extension voicemail, make sure that system administrator has enabled the feature for ring groups or queues on PBX server.
Linkus Web Client

Procedure

Forward an incoming call to voicemail while you are on the Linkus Web Client webpage

If an incoming call reaches your extension while you are on the Linkus Web Client webpage, click on the incoming call pop-up.

Forward an incoming call to voicemail while you are not currently on the Linkus Web Client webpage
If an incoming call reaches your extension while you are not currently on the Linkus Web Client webpage, you will receive a pop-up notification from web browser, do as follows.
  1. Click the push notification.

    You will be redirected to Linkus Web Client.

  2. Click on the incoming call pop-up.

Result

The incoming call is forwarded to your voicemail.