Manage Your Call Logs

This topic describes how to manage your personal call logs.

Procedure

  1. Log in to Linkus Web Client, go to Call Logs.
  2. Optional: Select a communication type from the drop-down list of to filter call logs.

  3. Optional: Filter call logs by time range, name, number, remark, AI summary, or disposition codes.

  4. Manage the call logs according to your needs.
    Operation Instruction
    Chat
    1. Right click a desired record.
    2. Click Chat.
    Check or edit call notes Click beside the desired call log.
    Call Follow-Up Via Email Click beside the desired call log.

    The Linkus client will launch the specified email client and create a new message containing the call details to send.
    Place a call
    • Double click the desired call log.
    • Click beside the desired call log.
    Delete a personal call log
    1. Click beside the desired call log.
    2. In the pop-up window, click OK.
    Clear all personal call logs
    1. At the top-right corner, click .
    2. In the pop-up window, click OK.
    Note: All your personal call logs are removed from Linkus UC Clients.