Manage Personal Voicemail Greetings

This topic describes how you can manage personal greetings, including editing, playing, downloading, and deleting greetings.

Edit a personal greeting

Note:

• Only AI-generated greetings can be edited.
• Some robotic-sounding voices are no longer supported starting from firmware 84.20.0.128. Greetings previously generated with these discontinued voice options remain available for use, but can not be edited.

1. Log in to Linkus Web Client, go to Preferences > Voicemail.
2. In the Voicemail Greeting section, click Greeting Management.
3. Click beside the desired AI-generated greeting to modify the text or adjust the audio settings.

Play a personal greeting

1. Log in to Linkus Web Client, go to Preferences > Voicemail.
2. In the Voicemail Greeting section, click Greeting Management.
3. Select the greeting that you want to play, click .
4. In the pop-up window, choose how to play the greeting:
   • Play on Web: Click to play the greeting on the web directly.
   • Play to Extension: Play the greeting on your phone.
     1. Select your extension, and click Play.

        The system places a call to your extension.

     2. Pick up the call to listen to the greeting on the phone.

Download a personal greeting

1. Log in to Linkus Web Client, go to Preferences > Voicemail.
2. In the Voicemail Greeting section, click Greeting Management.
3. Select the greeting that you want to download, click .

Delete personal greetings

1. Log in to Linkus Web Client, go to Preferences > Voicemail.
2. In the Voicemail Greeting section, click Greeting Management.
3. To delete a greeting, do as follows:
   1. Click beside the greeting.
   2. Click OK and Apply.
4. To delete greetings in bulk, do as follows:
   1. Select the checkboxes of the desired greetings, click Delete.
   2. Click OK and Apply.