Automatically Launch External Applications on Incoming Calls

Yeastar Linkus Desktop Client supports to integrate third-party applications to achieve call popup by launching executable application. When your extension receives a call, Linkus Desktop Client will automatically launch the specified external application, and transfer the incoming call information.

Requirements

  • PBX server: Version 37.18.0.59 or later.
  • Linkus Desktop Client: Version 1.10.2 or later
  • External Application: The desired application(s) have already been installed on your local computer.

Procedure

  1. Log in to Linkus Desktop Client, go to Preferences > Features > Call Popup.
  2. Select the checkbox of Launch External Application.
  3. Click Add to add a trigger rule, then complete the following settings.
    Note: A maximum of 3 trigger rules are supported.
    Setting Description
    Trigger Event

    Set when the external application will be automatically launched.

    • Ringing: An incoming call reaches.
    • Answered: An incoming call is answered.
    • Call End: An incoming call is ended.
    Parameters to Send Enter the parameters that will be sent to the specified application.
    Supported variables:
    • .{{.CallerNumber}}: Incoming Caller ID.
    • .{{.CallerDisplayName}}: Incoming Caller ID Name.
    Path to Application Executable Enter the file path where the application is installed on the local computer or click Browse to select the desired application.

    For example, enter D:\Download\MicroCRM\MicroCRM.exe.
  4. Click Save.

Result

When your extension receives a call, the external application is automatically launched based on the specified call-related events.