Integrate Yeastar P-Series Cloud Edition with Microsoft Teams

By associating Teams users with SIP extensions of Yeastar P-Series Cloud Edition, the Teams App will work as a softphone that is registered to the PBX. In this way, you can keep your existing phone numbers and SIP devices, make and receive calls directly from the Teams App, and enjoy advanced PBX features including IVR, call queue, call routing, etc.


The integration between Yeastar P-Series Cloud Edition and Microsoft Teams is based on the following test environment:
  • The domain name of Yeastar P-Series Cloud Edition is

We provide a diagram to help you understand the integration in a better manner:


Microsoft 365
  • Get admin access to Microsoft 365 admin center.
  • Your Microsoft service must meet the following requirements:
    Microsoft 365 version Requirements
    Microsoft 365 Business Basic

    Any one of the followings is required:

    • "Common Area Phone" license
    • “Phone System" license
    • "Microsoft 365 Business Voice" add-on
    Note: Not all of them are available in all the countries, buy any one of them according to your country or region.
    Microsoft 365 Business Standard
    Microsoft 365 Business Premium
    Office 365 E1
    Office 365 E3
    Microsoft 365 E3
    Office 365 E5 No additional requirements.
    Microsoft 365 E5
Yeastar for Microsoft Teams App
Purchase the Yeastar for Microsoft Teams license by your Microsoft 365 admin account; Activate the license when you receive an activation email.
Yeastar P-Series Cloud Edition
Get admin access to Yeastar P-Series Cloud Edition.