Integrate Yeastar P-Series Cloud Edition with Microsoft Teams
By associating Teams users with SIP extensions of Yeastar P-Series Cloud Edition, the Teams App will work as a softphone that is registered to the PBX. In this way, you can keep your existing phone numbers and SIP devices, make and receive calls directly from the Teams App, and enjoy advanced PBX features including IVR, call queue, call routing, etc.
Background
The
integration between Yeastar P-Series Cloud Edition and Microsoft Teams is based on the
following test environment:
- The domain name of Yeastar P-Series Cloud Edition is yeastardocs.cntest.yeastarcloud.com.
We provide a diagram to help you understand the integration in a better manner:
Prerequisites
- Microsoft 365
-
- Get admin access to Microsoft 365 admin center.
- Your Microsoft service must meet the following requirements:
Microsoft 365 version Requirements Microsoft 365 Business Basic Any one of the followings is required:
- "Common Area Phone" license
- “Phone System" license
- "Microsoft 365 Business Voice" add-on
Note: Not all of them are available in all the countries, buy any one of them according to your country or region.Microsoft 365 Business Standard Microsoft 365 Business Premium Office 365 E1 Office 365 E3 Microsoft 365 E3 Office 365 E5 No additional requirements. Microsoft 365 E5
- Yeastar for Microsoft Teams App
- Purchase the Yeastar for Microsoft Teams license by your Microsoft 365 admin account; Activate the license when you receive an activation email.
- Yeastar P-Series Cloud Edition
- Get admin access to Yeastar P-Series Cloud Edition.