IP Phone Overview

You can centrally auto provision IP phones and manage auto provisioning resources on NovoOne Platform, simplifying device deployment. This topic describes auto provisioning scenarios, methods and resources.

Background Information

When a enterprise needs to add batches of office IP phones, you can directly add these phones and pre-configure their provisioning options on NovoOne Platform, and then allocate the phones to the enterprise tenant. Once the IP phones are connected to network, they will automatically download configuration files from provisioning server and apply the corresponding settings.

When IP phones are successfully auto-provisioned to the tenant users, you can centrally manage these phones in bulk, such as upgrading the phone firmwares, updating custom templates and images to associated phones.

In addition, if necessary, you can pre-configure provisioning options for IP phones and allocate the phones to your resellers or resellers' tenants. The resellers can manage these IP phones on their own NovoOne Platform.

Auto provisioning supported devices

NovoOne Platform supports various models for Auto Provisioning.

For more information, see Auto Provisioning - Supported Devices.

Auto provisioning methods

You can auto provision IP phones via Redirection and Provisioning Service (RPS). For more information, see Auto Provision an IP Phone.

Auto provisioning resources

You can centrally manage auto provisioning resources, including auto provisioning templates, device firmwares, and image files. These resources allows you to update associated phones in bulk.
Resource Description
Auto provisioning templates
  • NovoOne provides default provisioning templates and allows you to customize templates as needed.
    • You can view default auto provisioning templates, which provide latest general settings for different IP phones.

      For more information, see View Default Auto Provisioning Templates.

    • You can customize a auto provisioning template based on a default template, modifying the general settings, adding additional parameters or configuring for custom phone models. For more information, see Create a Custom Auto Provisioning Template.
  • You can centrally update either default or custom provisioning templates to all applicable IP phones.

    For more information, see Update Custom Auto Provisioning Templates to Devices.
Device firmwares You can upload device firmwares and use them to upgrade the version of applicable device firmwares.
For more information, see the following topics:
Image files You can upload an image file and use it to update screensaver, wallpaper, or bootlogo of associated IP phones.
For more information, see the following topics: