DID Number Overview

This topic describes what is DID number and DID usages on NovoOne Platform.

What is a DID number?

Direct Inward Dialling (DID), also called Direct Dial-in (DDI), is a service offered by telephone companies. A telephone company usually assigns a range of numbers to a trunk. There is an extra charge for the DID numbers, you need to contact the trunk provider to purchase DID numbers.

DID usages

NovoOne Platform allows you to assign DID numbers purchased from ITSP to your tenants or your resellers' tenants, so that the DID numbers can be used within these tenants' inbound routes to direct inbound calls to matching destinations.

Set up workflow

  1. Created SIP trunks using one of the following methods:

  2. Add DID numbers, associate them with desired SIP trunks and specify which tenants (either your tenants or a specified reseller's tenants) are authorized to use these DID numbers.

  3. Assign the DID numbers to the tenants either owned by you or owned by your resellers.