Time Condition Override

The Time Condition Override function is used to switch the inbound call routing against the Time Condition. An authorised user can dial Time Condition feature code to override the time condition.

Scenarios

Company A sets day time condition and night time condition in an inbound route with different destinations.

The staffs occasionally leave early or someone needs to enable the night time condition manually. In this scenario, the staffs can dial override feature code to override the time condition.

Time Condition feature code

When you enable and add Time Condition on an inbound route, you will see the default generated feature code for the Time Condition. If you want to disable Time Condition Override, dial the Reset feature code *800.

You can go to Settings > PBX > General > Feature Code > Time Condition to change the feature code prefix.

Set extension permission to override Time Condition

By default, users have no permission to override Time Condition. You can set which extension users can override Time Condition.

  1. Go to Settings > PBX > General > Feature Code > Time Condition, click Set Extension Permission.

  2. Select the desired extensions from Available box to Selected box.
  3. Click Save and Apply.