How to Factory Reset Polycom Phones
This guide takes Polycom VVX201 running firmware 5.7.0.18267 as an example.
- Press the Home key.
- Navigate to , press the Sel soft key.
- Enter the admin password: 456, and then press the Enter soft key.
- Navigate to Sel soft key. , and then press the
- Navigate to Reset to Factory, and then press the
Sel soft key.
The phone prompts you whether to perform factory reset.
- Press the Yes soft key.
The phone will be reset successfully after startup.
CAUTION: Do not power off during phone startup.